What We Collect

If you reach out to us for corporate floral arrangements or gift services, we gather the information you provide voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

GrassRootStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We prioritize protecting your personal data and apply suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is completely secure. We continually refresh our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may have the right to access, correct, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable timeframe as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and learn how guests interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings via your browser options. Note that turning off certain cookies could impact how the site works. For full details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only GrassRootStudio and our site. We do not oversee the privacy practices of external sites.

We recommend examining the privacy policies of any third-party sites you access via links on our site.

Policy Revisions

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will update the "Last Updated" date at the top of this policy.

Please review this policy from time to time to stay informed about how we safeguard your privacy.

Privacy Inquiries

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please contact us.